Help Center

How can we help? 👋

I can’t connect via Plaid?

There are certain banks that Plaid does not have connections with, and some banks that are supported occasionally have technical issues connecting with Plaid. If you’re unable to find your bank account by searching, Plaid does not support a connection with your bank.


Instead, we provide a manual option to connect your account with addy by uploading a void check. Most modern banking institutions offer a method of getting your void check easily from your online banking system.


If you have any questions, reach us at

Did this answer your question?